Flight delayed or cancelled at CDG? What to do about your transfer
Flight disruption is stressful enough without also worrying about a ride that no longer matches your schedule. Here's what actually happens on each side of a delay or cancellation.
If your flight is delayed
Because your flight number is tracked automatically from the moment you book, a delay doesn't require you to do anything — your driver's pickup time adjusts to your real landing time, at no extra charge, and a free waiting period is included once you land.
If your flight is cancelled or you're rebooked
If your flight is cancelled and you're rebooked onto a different one, let us know the new flight number as soon as you have it — by email — and we'll update the pickup accordingly. Because pricing is fixed per route rather than per minute, a same-day change to your flight time doesn't change your fare.
If you land a day later than planned
For a rebooking that pushes your arrival to a different day, treat it as a new booking request with the updated date — we'll confirm a new fixed price and driver for the revised time.
Why this matters more at CDG specifically
CDG's scale and long taxi times between terminals mean delays and gate changes are common. A transfer that tracks your actual flight — not just the originally scheduled time — removes one more variable from an already disrupted day.
Worried about a tight connection?
Book your fixed-price transfer and let us track the flight for you.